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Chris Burrows



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28th October, 2011 at 03:01:57 -


I just purchaced an iBook off iTunes.

Apple forces you to create an AppleID account if you want to buy anything. This really pissed me off.

Next I find the book only comes in the ePub format. This pisses me off because I wanted to print it at my local library which only allows PDF printing.

Then I spend an hour trying to convert it to PDF. NO LUCK! This pisses me off.

Then I spend an hour downloading different ePub viewer programs. NONE CAN OPEN THE FILE. This pisses me off.

THEN I spend an hour reading about Apples shitty iBook eBook format. It is very boring and pisses me off.

THEN I learn that only an iPad can view my book.

No way would I every own an iPad. I am so pissed off. I hate Apple so much. I want to blow up my local Apple store. Or at least take hostage all the employees (probably kill a few to show I mean business) and fight off the police until they meet my demands: a helicopter and my $9.95 back.

 
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Silveraura

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28th October, 2011 at 03:51:23 -

High five!

 
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Alonso Martin



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28th October, 2011 at 04:38:11 -

That sounds absolutely reasonable.

 
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UrbanMonk

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28th October, 2011 at 06:18:09 -

Why did you purchase something you couldn't use?

 
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Hagar

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28th October, 2011 at 10:57:14 -


Originally Posted by . : UrbanMonk : .
Why did you purchase something you couldn't use?



Why don't Apple start using the most prevalent industry standard than making their own proprietary formats all the time? Same with connectors, proprietary connectors piss me off no end - use standard mini/micro USB ffs!

 
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Phredreeke

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28th October, 2011 at 12:26:27 -

Is it unreasonable to think that a book purchased on iTunes would be readable in iTunes? It's not an app written for specific hardware, it's a glorified textfile. There's no reason why a PC shouldn't be able to read it.

 
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markno2



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29th October, 2011 at 06:30:27 -

Hopefully Apple goes out of business soon. Clickteam should boycott Apple by removing iOS support from MMF2.

 
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UrbanMonk

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29th October, 2011 at 16:14:35 -


Originally Posted by Phredreeke
Is it unreasonable to think that a book purchased on iTunes would be readable in iTunes?



No, I assumed they were. Of course app's you purchase on iTunes aren't playable on itunes either.
I don't blame them for making their own format, it's because they are profit driven. That's the only motivation for them to keep producing new products. I'd do the same.


Originally Posted by marky_2
Hopefully Apple goes out of business soon.



What an uneducated statement. They aren't going anywhere anytime soon.

 
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Phredreeke

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29th October, 2011 at 17:35:37 -


Originally Posted by . : UrbanMonk : .

Originally Posted by Phredreeke
Is it unreasonable to think that a book purchased on iTunes would be readable in iTunes?



No, I assumed they were. Of course app's you purchase on iTunes aren't playable on itunes either.



Yes, but there's a difference between an app (which after all is designed for a specific architecture in mind) and an eBook (in this case using a variant of XML).


Originally Posted by . : UrbanMonk : .

I don't blame them for making their own format, it's because they are profit driven. That's the only motivation for them to keep producing new products. I'd do the same.



Wait, you're saying people should buy iPods/iPads/iPhones because of a proprietary format, NOT because it's a quality product?

Anyway, there's the risk that it will come back and bite Apple in the ass, if people decide that it's not worth buying a vendorlocked format and rather download illegally instead.

 
- Ok, you must admit that was the most creative cussing this site have ever seen -

Make some more box arts damnit!
http://create-games.com/forum_post.asp?id=285363

UrbanMonk

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29th October, 2011 at 19:53:01 -


Originally Posted by Phredreeke
Wait, you're saying people should buy iPods/iPads/iPhones because of a proprietary format, NOT because it's a quality product?



Of course not.



Originally Posted by Phredreeke
Anyway, there's the risk that it will come back and bite Apple in the ass, if people decide that it's not worth buying a vendorlocked format and rather download illegally instead.



Yep, but have you met the people who use apple products? I doubt many of them know how to pirate files.

 
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Cecilectomy

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29th October, 2011 at 21:50:07 -

Welcome to the party

 
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Lazernaut



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29th October, 2011 at 23:36:20 -


Originally Posted by ..::hagar::..

Originally Posted by . : UrbanMonk : .
Why did you purchase something you couldn't use?



Why don't Apple start using the most prevalent industry standard than making their own proprietary formats all the time? Same with connectors, proprietary connectors piss me off no end - use standard mini/micro USB ffs!



because many people are so loyal to Apple that they'll just buy whatever they need to do deal with their proprietary crap. More money for Apple.

 
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Sketchy

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30th October, 2011 at 00:33:20 -

Apple are a crappy brand just like RyanAir - they make a basic product which initially seems like quite an attractive proposition, and then they find a million other ways to screw you out of more money later on (except with Apple, it's more like RyanAir quality at British Airways prices).
Unless you have to use a mac for work, you'd do well to avoid anything made by Apple.

 
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UrbanMonk

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30th October, 2011 at 03:08:30 -

I wouldn't recommend a mac over a PC, you'd get more for the price with a PC.
I can understand buying an iphone, but the rest is quite a waste.

I'm just saying that they know how to make money and you can't fault them for that.

 
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Chris Burrows



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30th October, 2011 at 06:01:25 -


So I submited the following message to the apple support page:


To whom it may concern,

About an hour ago I purcahed the iBook "The Art of Building a House of Stone" off iTunes. After an hour of researching I discovered there is no way to view an iBook on my computer. I don't own any apple products except from an old iPod.

The iBook cost me $9.95. I am very very poor and to me this is a large amount of money and is enough to feed my family for a week. I am asking for a refund as I have no way to view this book and as far as I could tell I thought that I would be able to.

Thank you for your time,
Chris Burrows


And today I recieved this:


Dear Chris,

Greetings from iTunes Store Customer Support. My name is Nagaraj and I am happy to assist you today.

I understand that you are unable to view iBook on your computer and you would like to get a refund. I can imagine you must be eager to get this taken care of. I am happy to assist.

Chris, after reviewing the circumstances of your case, we determined that issuing you a refund for your unintentional purchase of "The Art of Building a House of Stone" is an appropriate exception to the iTunes Store Terms and Conditions, which state that all sales are final. In five to seven business days, a credit of 9.99 AUD should be posted to the credit card that appears on the receipt for that purchase.

Thank you for your continued support to the iTunes Store. Please do not hesitate to contact me in case you have further questions regarding this issue.

Have a great day!
Sincerely, Nagaraj



NOT BAD I DO SAY!!!!!!

 
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