I just wrote to clickteam asking for help with a TGF glitch where:
The slider for how fast the path movement object moves doesn’t work. Neither does the Active object animation or when you shoot things.
The speeds cannot be changed!
Jeff Vance, the support, wrote back and told me that "Yes this is a known problem under XP with The Games Factory.
We have not yet identified the exact problem but its due to Microsoft changing an active X control that’s used in those functions."
This has been an ongoing problem for me for about two months!
Then he had the audacity to tell me that I should have downloaded a demo! I did download the damn demo, it stopped working after!
After paying $50 for a program that says it works (and did) work with XP, I'm not going to shell out another $99!
Anyone have some user made patches or ideas to help the problem since clickteam doesn’t feel like their customers matter very much?
Steve Zissou: Anne-Marie, do all the interns get Glocks?
1. MMF isnt $99, there is such thing called an Upgrade price so dont be a tight-ass
2. as Jeff said they havent found the bug, therfore theres nothing they can do
3. Dont do drugs
4. ...............all i hear is "BLAH BLAH BLAH", so shut yo mouth and stop complaining.
Whats that Crystal Clear? Want me to give more money to a company that doesnt support it's customers?
Jeff said they hadn't found the bug, thats true, but it's been going on long enough, they should have fixed it by now. In any other business, defective products would be recalled.
I feel for you. I had the same problem, and I MAY be able to help you. I had the 16bit version of TGF and when I got the 32 bit version of TGF, the problum went. You sound upgrade to MMF.
To get the discount I think you need to e-mail Clickteam with your TGF seriel number and they give you a discount code that you can use in the online shop to get a discount. I hope I have helped.
$50 is a *LOT* of money where I come from. I have to save up for months just to get something that costs $20. The only way I could afford MMF 1.5 in the first place is just coz I managed to convince some company to sponsor me. Took up almost half the budget money just to get it, thanks to the crappy economy.
Really, Clickteam does very little for its customers compared to most other companies out there. I mean, they cheated us with MMF 1.5 already, charging us about the same price as an 'upgrade' from TGF to MMF. What's worse is, they didn't fix the goddamn Animation editor! I mean, how f*cking hard is it to just tweak the damn Animation editor just so you don't have to click so many times to do something (like making a new direction).
It's bad enough that we have to pay almost full price for a mere patch, we'll probably have to pay about the same for MMF 2, which would be the only way to get our Animation editor fixed. Now if MMF 2 had plenty more options, I wouldn't mind... but somehow I doubt it.
Oh, and JD, you could try making a custom movement for it. It should be easy, though quite time consuming. I remember replacing the path movement with my own custom path back when I was a noob, so I don't think it should be much harder in TGF.
But even though they oppress us, Clickteam doesn't hurt it's customers half as much as most other companies do. At least they're really nice when it comes to tech support and don't charge us as much as other groups do. Really, have you seen the prices for well-used stuff like Authorware, Flash, 3D Studio Max, Maya, or Adobe Photoshop. MMF does far more than all of 'em for the amount of effort and Clickteam still charges less. One day, I'll have my revenge by inventing my own "quick programming" utility or maybe working for Clickteam .
Disclaimer: Any sarcasm in my posts will not be mentioned as that would ruin the purpose. It is assumed that the reader is intelligent enough to tell the difference between what is sarcasm and what is not.
TGF is old software JP... Clickteam no longer support it i.e. they don't release upgrades or patches for it anymore.
To upgrade send a mail to Jeff with your details and he'll email you a code to use when you buy MMF.
Don't get angry, you have to remember that TGF was released in '96 (I think) thats 8 years ago. You can't expect them to keep release patches so it'll work on all the new OS, its just not commercially viable.
I work in a video store, but I don't just plug the new releases. I still support the older films as well as the new, and if say, a DVD doesn't work I either replace it or give back their money. I honestly don't know what more Clickteam could have done in this situation but I don't agree with their "older products don't get no luvin'" policy.
I agree with Muz about the whole animation editor thing, although I do believe that Admins are required to whole-heartedly support Clickteam no matter what (I got in trouble for not doing so before I got booted from Admin-ville). But still... FIGHT THE POWER!!!
End communication.
Show me the power child,
I'd like to say,
That I'm down on my knees today,
Gives me the butterflies,
Gives me away,
'Til I'm up on my feet again,
I'm feeling outshined.
Old dvd's are still based on the same technology, but you are right there is a lotta CT lovin' that goes on round here... but I make em right on this one though
Are you sure you installed the 32-bit version of TGF? I thought this problem only occurred if you installed 16-bit TGF on Windows XP, and 16-bit TGF is only for Windows 3.1
Yeah, TGF was made around the time of Windows 3.1, that's how old it is. Since Windows XP didn't exist when they wrote TGF, it's a good thing that most of TGF *does* work. Since Clickteam are very small and struggling to stay afloat, they simply can't afford to spend time on old products. Even Microsoft wouldn't make Windows 3.12
Hey Ashman, if what you said is true, how come you didn't give my money back when "Ye Olde Porne" wouldn't work (actually the dvd was fine, but knights in scanty armour just don't work for me).
Hey JP, Clickteam supports their customers way more than any company I've seen. At no point have they had someone from the team tell them to stop being so open and friendly about things. You *YOU* bought a copy of an old *OLD* piece of software rather than go with the latest technology. *OLD* software comes with *OLD* bugs and the company that made it will not go back to *OLD* software that they have since outdated and fix them. No, they're going to stick with today. The reason why they still sell TGF is because a lot of people will not move to MMF because they simply won't adapt to the new interface. (And they just like living with free unlimited demos of old stuff)
If you search through Clickteam's message boards you will find this said time and time again - Clickteam will not go back to The Games Factory and fix up the bugs in that or otherwise create new patches for it. They will only cater to Jamagic, MMF, and their Patch/Install makers. You will find this holds true with every other software company out there.
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